Zynga Poker Freezes On Ipad

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Troubleshooting steps for iOS

Many game performance issues (i.e. loading, crashing, missing features, sync-ing of game) can be resolved in the following ways:
Check your Internet connection

Close other apps running in the background Reload your browser's page by tapping on the F5 button or Command + R on your keyboard Enable/Disable your browser's hardware acceleration (Firefox/.

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  • Make sure that your device is connected through WiFi, 3G, 4G or LTE.
  • If you play through a WiFi connection, make sure your router is on. Additionally, try not to play too far away from it, as you may lose the WiFi signal.

Restart your device
Make sure you have the latest version of your game app installed from the iTunes App Store:
  1. Open your App Store by tapping the icon from your homescreen.
  2. Go to the 'Updates' tab and swipe down to refresh the list.
  3. Find the game in the list of pending updates and tap the 'Update' button.
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Restart your app by force-closing it:
  1. All your open apps will be displayed. Swipe left or right to locate your app
  2. Swipe up the app's preview image.
  3. Return to the Home screen and re-start the Game app

Force close unnecessary background apps using the same steps as above.
Make sure that you have the latest software version of your device's operating system.
  1. Open your device's Settings app.
  2. Tap 'General' > 'Software Update'.

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If the issue persists, uninstall/re-install the app (*).
(*) Important: This step may cause your game progress to reset. Do not proceed with this step unless you made sure that your game is backed up either through Facebook Connect or your email address from within the app. If your game is not backed up, Zynga may not be able to retrieve it.
* We do not recommend uninstalling the app if you are playing the following games:
  • Tap and hold the app until it starts to shake.
  • Tap the 'x' of the app you want to delete and confirm.
  • Re-download the app from the iTunes App Store.
  • Open the app.
  • Re-connect to Facebook or log in with your email address.

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Ipad

Zynga Poker Freezes On Ipad Screen

Note: You won't be charged again for previously purchased apps if you are using the same Apple ID.